Henry Barazarte

Customer Services Worker

  • Age 28
  • Current City: Madrid, Spain
  • Nationality Venezuelan Nationality
  • What defines him "I feel unstoppable wanting to take over the world".
Henry Barazarte

Lead Sponsor

Thanks to the IBM UK Trust

Who is Henry?

His childhood was very good but also hard, since he had to start working very early to be able to pay for his studies.

He was a soldier in Venezuela, and later decided to move to Spain in search of a better future for his family. For this purpose, he had to leave his two children there, whom he greatly misses.

Henry is good at understanding people, he is kind and empathetic and connects with others naturally. This, along with his communication and commercial skills, makes him the perfect employee for any position in call centers or customer service.

In a wheelchair and pending official recognition of disability, until now he has received refusals, which is why he is currently without housing or work and it affects him not being able to support them.

Even so, she does not lose willpower and hope, with her mind set on her dream of having her family together again and a healthy and beautiful life. Henry is happy knowing that he will have the help to keep going and achieve his dreams.

Professional Recommendation

Henry Present and Future

Present: “I see my present achieving all my goals all my dreams” - Says Henry

Future: From the future he hopes to be happy with his family and loved ones

The HELP program consists of three phases:

Phase one, which lasts for 12 months, is divided into 7 stages, where each Homeless Entrepreneur (HE) is assigned a coordinator and nine managers (covering the following areas: professional development, education, health, housing, finance, legal, communication, sales and general assistance).

HELP Program Status

The status meter below identifies the Homeless Entrepreneur’s current HELP program stage.

Click here to read more about our HELP Program, and understand its different phases and stages.

Housing

Stage 1: Homeless Homeless people living in public spaces, external spaces or night shelters. Stage 2: Houseless Homeless people living in homeless hostels, temporary accommation, transitional supported accomodation, women's shelter accomodation. Stage 3: Insecure Housing Homeless people temporarily living with family/friends, squatting, or under the threat of eviction or violence need to advance to stage 4 or 5 as quickly as possible Stage 4: Inadequate Housing Homeless people living in temporary/n on-conventional structures, unfit housing or extreme overcrowding need to advance to stage 5 as quickly as possible. Stage 5: Dignified Housing Have a safe, affordable and clean place to call home allows one to focus on building a future as a contributing member of society.

Health

Stage 1: Disengaged & Overwhelmed Being disengaged, overwhelmed and exhausted is common for many homeless people due to the high level of stress and overall poverty being experienced. Stage 2: Becoming Aware but still Struggling Homeless individuals face difficulties with sleep, fatigue, and daily tasks, leading to stress and low self-esteem. Establishing a beneficial routine can be a challenge.. Stage 3: Maintain Behaviors & Pushing Forward Homeless people find it hard to improve their health due to poor sleep, low self-esteem, and stress. They know they should establish healthy habits, but it's tough. Stage 4: Healthy Lifestyle Once this stage has been reached, the objective is to maintain it and mitigate the risk of entering homelessness again.

Professional

Stage 1: Disengaged & Misinformed Poverty can isolate people from their community and vital information, causing division instead of unity. Stage 2: Motivated but Lacking Network Homeless individuals need community connection, accurate information, and a supportive network to stay motivated and continue personal and professional growth.. Stage 3: Entering Workforce & Building Professional Skills Building a positive network can help homeless individuals find job opportunities and develop stronger professional skills. Stage 4: Discovering True Professional Potential Knowing your strengths and weaknesses helps you reach your full potential as a business professional and optimize your resources and time for a happier, healthier career.

Training

Stage 1: Outdated Training Many skills that one has learned become obselete due to technological advances, which means that one must accept a new professional reality. Stage 2: Basic General Training Building basic general knowledge, skills and competences allow one to enter the desired professional sector for an entry level position or as an intern. Stage 3: Intermediate Sector-Specific Training Focused sector-specific training can lead to career growth within or outside an organization. Stage 4: Advanced Sector-Specific Training At this stage, the professional has proven he or she is competitive in his or her sector and has the opportunity to open doors for #HomelessEntrepreneurs in earlier stages

Communication

Presentation Skills To introduce oneself well, use clear structure, strong material, the right tone, and control body language. Negotiation Skills Learning how to communicate, persuade, plan, strategize and cooperate allows one to reach a compromise and attain her or his goals faster. Business Writing Skills Efficient business writing skills will allow one to provide relevant information in the right style, which is clear and easy-to-read, within the right context. Influencing Skills Positive behavior can influence others to change. Cross-Culture Communication Having a deep understanding of different cultures can help individuals integrate smoothly into society. Win-Win Conversation Conversations focused on all parties that are involved feeling good about the actions and desired outcomes help create new opportunities, growth and potential value. Selling Skills Being able to sell oneself and/or products and services help one get a job, keep it and evolve professionally. Teamwork Building Knowing everyone's strengths and weaknesses helps maximize group productivity by utilizing each person's unique abilities.

Legal

Stage 1: Forgotten or Unattended Legal Issues Non-criminal legal problems like government benefit claims, evictions, child custody, and employee rights can impact civil liberties and often go unattended. Stage 2: Resolving Legal Issues With the right legal support, homeless people can afront these issues and resolve them in a timely manner so they can overcome unnecessary administrative roadblocks. Stage 3: Law Abiding Citizen Obeying the law means they are protected from it and can focus on developing other aspects of their life as contributing members of society.

Finances

Accounting Skills Being in control of one’s financial health and being able to plan for the future allows one analyze investments, reach savings goals, control debt and focus on profitability. Financial Analysis Skills Understanding one’s financial performance allows one to track and analyze the past and present in order to create a clearer financial forecast. Forecasting Skills Being able to measure the accuracy of predicting one’s financial future allows one to plan ahead and be better prepared for financial ups and downs. Risk Management Skills Identifying potential causes of accidents or loss allows one to implement preventive measures, and devise plans to minimize costs and damage. Finance Reporting Skills Organized and concise financial data helps make better decisions for financial health. Financial Literacy Skills Understanding and effectively applying financial skills, i.e. personal financial management, budgeting and investing, allows one to be financially autonomous
 

HELP Progress Bar

1. Preparation > 2. Online Visibility > 3. Integration > 4. Training > 5. Commitment > 6. Consolidation
 

Wheel of Life

A wheel of life is a simple yet powerful tool for visualizing all of the areas of a Homeless Entrepreneur’s life. We will provide insight on the individual’s perception regarding his or her life at the very beginning of the HELP program, while he or she progress as well as define the person’s goal.

 

Henry Support Community

All of Henry stakeholders play an important role in creating new sustainable opportunities that will inspire both individual and systemic change.

His Stakeholder Community

  • City Halls

  • Neighbor communities

  • Education and CSR departments

  • Venezuelan people and Venezuelan institutions

  • Individuals and institutions that support poverty reduction and ending homelessness

  • Retired citizens

  • Professors and universities

 
 

Private Donors

Monthly donations will provide greater stability for Henry.

 

Volunteers

Volunteering not only helps Henry, it will also help you grow professionally and personally with him!

We are always looking for proactive volunteers who want to take part in the change they would like to see in the world.

 

Some of the Volunteers who Help